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Forum Index : Other Stuff : NBN Co, what a mess.

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joebog1
Senior Member

Joined: 07/11/2015
Location: Australia
Posts: 114
Posted: 12:33pm 07 Nov 2017
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Grogster,
If enough people complain: ABC news announced that last month there were over 100,000
yes one hundred thousand complaints. Why dont you ring NBN ?
after your fone battery goes flat there is still no answer!!!

WE have an ( viagra ) induced erection coming up, and may have a change of gummit.
Whats the new mob gunna do ??
we now have sh!t from A%%hole to breakfast time with technologies. a bit of co-ax
a bit of copper ( my house cable is plastic, but the cable it connects to is lead covered paper insulated, I know courtesy of a really fart smeller inna bobcat with auger) some fibre to premises, some fibre to node, some wi-fi, some satellite, AND its all connected to a server using a Z80 with 8 K of ram.
WE have an idiot gummit that "supports" technology! I bet there is a drone flying above one particular person, Mr Speaker, Mr Speaker ( wave glasses violently and bob yer arse up n down)

I cant afford to move to NZ, I do vote ( not that that is gunna help this time with mostly independants running) so whats left ??
MAYBE I have an answer!!!! Connect all pollies to NBN via "Throttle" !!

Joe
 
joebog1
Senior Member

Joined: 07/11/2015
Location: Australia
Posts: 114
Posted: 01:14pm 07 Nov 2017
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I did a little research, heres some quotes for those outside aus. My figure was incorrect sorry.


Complaints have increased a whopping 160 per cent, with more than 27,000 reports lodged with the Telecommunications Industry Ombudsman (TIO) in the last financial year.


According to the annual TIO report, nearly 10,000 homes were left without useable internet or landline due to the NBN rollout in the 2016-2017 financial year.


Key points:

In the 2016-17 financial year, the TIO received 27,195 complaints about NBN services
That's up from 10,487 in the previous financial year
The NBN said the increase was being taken seriously but it represented only 1 per cent of connected homes


Top complaint issues about NBN

New internet connection delay — 7,035
Unusable internet service — 4,816
Unusable landline service — 4,140
New landline connection delay — 3,936
Slow internet data speed — 3,917

What does one do ??? Im listening to the TV and exactly now its about NBN.
There is at LEAST one mention in every news broadcast about garbage NBN, regardless of the channel chosen.

So the noddy on TV has "modified" the 25mbs/sec to Its POSSIBLE to achieve!!!
Divide that by 8 of course, gives 3125 k bytes. How fast was a paper tape reader ??
I have forgotten my PDP11 days.


Joe




 
Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5078
Posted: 01:49pm 07 Nov 2017
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I worked for Telecom ( Telstra ) back in the 80's when it was a government service. As a government service, its had a duty to provide a service. It wasn't perfect, but I do remember is was compared to the telecommunications companies of other countries and Telecom was ranked 4th best, not bad for a country with a low population and large area. Telecom technicians were also send to countries like Saudia Arabia to modernize their networks.

Many services were a big money drain, like a phone service to a island 10km off shore where one person lived. He was charged the same connection fees and call charges are someone in the city. Or the phone box that was vandalized every week, replaced several times a year, but kept operational just the same. I remember when a 100 pair cable in the city was cut by a excavator, alarms went off in the exchange and we had people all over it, re-routing connections and working overtime to get the services back up.

But then it was privatized. Sold off to the public who already owned it. Suddenly profit margins and share holder dividends were more important than service. Service took a dive, employees were made redundant, but at least the share holders were happy and the government could pay off some debts and put money aside for a rainy day ( the GFC ).

The NBN is different. From day one the intention was to build it, then sell it. So instead of service, the priority was keeping costs down, while providing a fibre network to the country that would be in place for many decades. The change of government meant a change of plan, roll out faster. But this means in 20/30 years we still need to replace the aging copper anyway, so long term its going to cost the country ( or the new owner ) much more.

The faster roll out also means NBN management get a chance to really stuff things up. And management is very good at that, as evident by the comments on this thread and news reports.

My NBN is still dropping out every day. Internode finally heard from NBN there are planned upgrades in the area, but could not confirm if my drop outs are a result of that, or a fault. It dropped out Wednesday, Thursday and Friday last week, worked perfectly all weekend, then dropped out Monday. Yesterday I was away, and this morning it dropped out for a little while. So I guess its upgrades after all, not a fault.

Glenn
The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ
 
Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5078
Posted: 02:02pm 07 Nov 2017
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www.abc.net.au/news/2017-11-08/telstra-to-compensate-42000-customers-for-slow-nbn-speeds

And there you have it.
The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ
 
joebog1
Senior Member

Joined: 07/11/2015
Location: Australia
Posts: 114
Posted: 03:44pm 07 Nov 2017
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I started training in 1968 in Goulburn as a liney in training.
Digging trenches and fitting PURE asbestos cable pits got up me nose.
I left.
I did one year remedial maths and english and started uni.

Seems Gizmo and I have a shorted turn ?

Joe
 
yahoo2

Guru

Joined: 05/04/2011
Location: Australia
Posts: 1166
Posted: 05:29pm 07 Nov 2017
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It is pretty much the same story with the satellite broadband service. It was supposed to be reserved for customers in the outback and in hard to get to areas. The installation schedule fell behind because installers could only do a few installs per week, long distances etc.
So they opened the satellite service up to new housing developments (that should have been installing fibre) to meet their ridiculous install targets and promptly oversubscribed the original satellite and everyone's service slowed to a crawl.

I quit installing at that point, there is no future in fitting a dish for somebody and having to tell them.

"Oh yeah, it is really bad now, but it is going to get worse until the next satellite goes up in 2 years time".
Very sad!Edited by yahoo2 2017-11-09
I'm confused, no wait... maybe I'm not...
 
TassyJim

Guru

Joined: 07/08/2011
Location: Australia
Posts: 6098
Posted: 07:00pm 07 Nov 2017
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  Gizmo said  
And there you have it.

And it appears that Telstra no longer offer NBN over fixed wireless.
If I give them my address (with a working FW), I am offered their mobile service.

If all the Telstra customers go with mobile, it will leave a bit more bandwidth for the rest of us.

Jim
VK7JH
MMedit   MMBasic Help
 
Alastair
Senior Member

Joined: 03/04/2017
Location: Australia
Posts: 161
Posted: 07:12pm 07 Nov 2017
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In the gap between moving out of our previous home and the new one being finished we used a fixed wireless link for our internet by Telstra. We were told that it would shutdown at the end of 2016. Don't know if it did because we moved in in Nov. It was also expensive and I shutdown all updates etc after the first bill.

Early in the morning it was ok, can't remember the numbers. At lunch time and at come home from school time, it was slow. I learnt when to not use it so it got us through an awkward time.

@Jim
How did the mobile charges compare with fixed do you know?

Cheers, Alastair
 
Grogster

Admin Group

Joined: 31/12/2012
Location: New Zealand
Posts: 9306
Posted: 09:19pm 07 Nov 2017
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Fascinating - in a disturbing kind of way.

Here in NZ, we also have wireless broadband, and it is becoming very popular as an alternative to ADSL-over-copper, in areas where they are having issues with the copper.

This totally bypasses the entire tracing from the house, back to the exchange, and that can be quite a lot of grease-filled underground cables and connectors between the exchange and the house!

They also get their land-line via the same wireless broadband modem - basically just a glorified cell-phone node, really.

I love those installs, as sometimes you can spend hours or DAYS tracking and fixing phone-pair faults. Especially if the underground cables have NO redundancy, and are full to capacity - and they have shorted pairs or a pair with an earth-leakage fault. I have had to steal pairs assigned to an empty house, to restore service to an occupied one. However, fibre is planned for that nameless location very soon, so that should solve all of those problems. I also recommend people move to wireless broadband and be done with their copper pair if they are having issues with it these days.

...but I digress.....
Smoke makes things work. When the smoke gets out, it stops!
 
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