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Forum Index : Microcontroller and PC projects : Global network outage affecting money cards all over the world....

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Grogster

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Joined: 31/12/2012
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Posted: 06:54am 19 Jul 2024
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Interesting.

LINK...

I know tonight at the supermarket, I could not get served for AGES - all the checkout machines were showing BSOD, except for two or three that were still running!!!!!

Talking to some other customers in the shop, they said it has affected lots and lots of other businesses and certain banks.

APARENTLY, all these businesses use a Microsoft cloud-based service to process all their payments now, so just like with Office365, if you rely on the cloud to do anything, and you lose the connection or the MS side of things falls over, hardly any transactions can be processed!

Talk about putting all your eggs in one basket.....

All these shops should be running Linux-based software for their checkouts anyway.
Having them all on Windoze(with it's quirks), and relying 100% on the MS service servers NOT falling over, in order to process transactions.....sounds a bit silly to me.

But that is just me.

Any other members affected by this tonight?
I know NZ supermarkets were massively hit, but I expect there are quite a few countries also having money-card problems at the same time!

It's breaking news, so I might have bits of this wrong, but an interesting evening, shopping wise!
Smoke makes things work. When the smoke gets out, it stops!
 
TassyJim

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Joined: 07/08/2011
Location: Australia
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Posted: 07:06am 19 Jul 2024
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It appears to be the security/antivirus system that spat the dummy.
It is causing grief to a lot of companies, not just retailers.

Someone's update not tested fully (again).

Jim

  Quote  There are reports of IT outages affecting major institutions in Australia and internationally.

The ABC is experiencing a major network outage, along with several other media outlets.

Here's what we know.
What happened?

A technical issue, reportedly related to a US-based cybersecurity firm named CrowdStrike, caused Microsoft laptops across Australia and abroad to glitch on Friday afternoon.

The global outage impacted a raft of Australian companies and government agencies, causing many laptops to attempt to restart and display a blue screen error message.

The outage impacted telco providers, media websites, banks and airlines, and is believed to have impacted servers.

The cause of the outage is believed to be due to a software update by CrowdStrike, which launched earlier this week.

Edited 2024-07-19 17:22 by TassyJim
VK7JH
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Mixtel90

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Joined: 05/10/2019
Location: United Kingdom
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Posted: 07:44am 19 Jul 2024
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It's looking bad. Airlines, railways, banks, Sky News - even the London Stock Exchange is having minor problems.

Move everything onto "the cloud" folks, you know it makes sense!  Not...


.
Edited 2024-07-19 17:47 by Mixtel90
Mick

Zilog Inside! nascom.info for Nascom & Gemini
Preliminary MMBasic docs & my PCB designs
 
Rickard5

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Joined: 31/03/2022
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Posted: 07:46am 19 Jul 2024
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HA HA  MicroShot Winblows "Security" ;) :) My last Job before my Health went south was at Large S&L, and I was Shocked and Concerned that My 20 Year old OS/2 Warp IVRs were more secure than the XP based ATMs and Credit Card Processing Servers running XP way past it's end of life with no Updates! I Hate living in a useless world where the best option is Mac O/S built on Open source code, when we had the Most Perfect Operating System ever, SUN Solaris, SUN Never hade a Patch Tuesday because there was never a need! But Businesses including the banking industry are running on XP that was an End of Life'd 20 years ago! Then they're all Stupid enough to be surprised and Paniced when something bad happens!
I may be Vulgar, but , while I'm poor, I'm Industrious, Honest,  and trustworthy! I Know my Place
 
Mixtel90

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Posted: 07:49am 19 Jul 2024
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I'm sure Nigel will be ok, Rick. His parents made plans and always did their best for him. :)
Edited 2024-07-19 17:50 by Mixtel90
Mick

Zilog Inside! nascom.info for Nascom & Gemini
Preliminary MMBasic docs & my PCB designs
 
PhenixRising
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Joined: 07/11/2023
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Posted: 08:11am 19 Jul 2024
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  Mixtel90 said  I'm sure Nigel will be ok, Rick. His parents made plans and always did their best for him. :)


And now he has taxpayer support  
 
PhenixRising
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Posted: 08:25am 19 Jul 2024
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BTW: To bypass the paywall to read the article paste the link here
 
Grogster

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Location: New Zealand
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Posted: 08:26am 19 Jul 2024
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  Mixtel90 said  It's looking bad. Airlines, railways, banks, Sky News - even the London Stock Exchange is having minor problems.

Move everything onto "the cloud" folks, you know it makes sense!  Not...


.


EXACTLY what I was thinking.

OK, fine.
Move your stuff to the cloud.
I have no issue with that - most would not.

But NEVER, EVER rely 100% on THAT ONE AND ONLY way to do things!
What is wrong with the I.T. people all over the world?
Are they ACTUALLY being {self-censored} by MicroSomething?
I know enough to know that you would NEVER rely 100% on a system like that(of ANY kind - Linux included), without a LOCAL backup, if it is responsible for serious financial transactions on a day-to-day basis.

And therein lies the problem - people are trusting their entire business to the cloud and servers on the other side of the world.

Ranting a bit.
Sorry.
Smoke makes things work. When the smoke gets out, it stops!
 
CaptainBoing

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Joined: 07/09/2016
Location: United Kingdom
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Posted: 08:29am 19 Jul 2024
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ee-oo
 
PhenixRising
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Posted: 08:31am 19 Jul 2024
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  Rickard5 said   But Businesses including the banking industry are running on XP that was an End of Life'd 20 years ago! Then they're all Stupid enough to be surprised and Paniced when something bad happens!


That would be XPe (embedded). It's granular (can be made really tiny) and rock-solid.
 
zeitfest
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Joined: 31/07/2019
Location: Australia
Posts: 482
Posted: 09:08am 19 Jul 2024
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maybe time to change the "Land of the Long White Cloud" marketing  ..  
 
Mixtel90

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Posted: 09:18am 19 Jul 2024
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The system is fine and it works. The problem is that of resilience at the user end. To have a system that is totally dependent on the internet is suicide. You need to be able to continue running, even at a reduced level, without it. A word processor has to be able to work with a local document that is up to date to the point of the last keystroke. It doesn't matter if it takes 10mins to update a cloud copy.
Mick

Zilog Inside! nascom.info for Nascom & Gemini
Preliminary MMBasic docs & my PCB designs
 
Andy-g0poy
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Joined: 07/03/2023
Location: United Kingdom
Posts: 56
Posted: 12:49pm 19 Jul 2024
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It's nothing to do with the cloud as such.
A security product from a company called Crowdstrike issued an update. This caused the end user machines to crash to BSOD

Crowdstrike sells a VERY expensive security system that analyses what a computer is doing and isolates it if anything odd is detected.

The problem is that in order to do this it has a very high level of permissions that allow it to embed itself into the windows system. When the system reboots the dud driver falls over and you get the BSOD

This is one of the big issues with Windows in that the OS is pretty much monolithic and there is very little segregation of the various services, unlike linux which is pretty much the reverse, the linux versions of the software are unaffected.

Of course running and relying on cloud services totally is asking for trouble at some point

Apparently a fix has been issued, but many systems will need manual intervention to delete the problem file and then reboot to pick up the new file. It is going to take some time for all this to be done.

It just shows how much we rely of IT systems for all sorts of things nowadays, and I can guess that there is a lot of head scratching going on particually at Microsoft on how they can mitigate such issues better.

Andy
 
Rickard5

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Posted: 01:48pm 19 Jul 2024
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  PhenixRising said  

That would be XPe (embedded). It's granular (can be made really tiny) and rock-solid.


Yeah and so is CPM
XP Exploits - 2048023
System V R6 exploits - 1 (The Bill Gates Virus)
WINNER System V R6
I may be Vulgar, but , while I'm poor, I'm Industrious, Honest,  and trustworthy! I Know my Place
 
Rickard5

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Posted: 01:56pm 19 Jul 2024
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  Mixtel90 said  The system is fine and it works. The problem is that of resilience at the user end. To have a system that is totally dependent on the internet is suicide. You need to be able to continue running, even at a reduced level, without it. A word processor has to be able to work with a local document that is up to date to the point of the last keystroke. It doesn't matter if it takes 10mins to update a cloud copy.

right ON Man!!!!! The Cloud is nothing more than Someone Else's Computer! we Need to go back to the Days of Big Iron, and control what the end loser can do, until their Educated enough to do it!!!
I may be Vulgar, but , while I'm poor, I'm Industrious, Honest,  and trustworthy! I Know my Place
 
Rickard5

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Posted: 02:51pm 19 Jul 2024
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  Mixtel90 said  I'm sure Nigel will be ok, Rick. His parents made plans and always did their best for him. :)


I changed my sig after running into a girl I knew in the 80's. We once Took this Epic 20 Hour each way Weekend trip to see XTC on a , "Hey Lets go see XTC at the Whisky tomorrow Night" thing! funny how we were the 24 hour Party People in the 80, end now in the 20's we're 20 min Nap People!
I may be Vulgar, but , while I'm poor, I'm Industrious, Honest,  and trustworthy! I Know my Place
 
Geoffg

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Joined: 06/06/2011
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Posts: 3194
Posted: 12:28am 20 Jul 2024
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In a previous life, I was an IT consultant primarily working for the West Australian Department of Health.  Amongst other things my job was to define their IT change management systems and the disaster recovery if the changes went wrong.

All changes had to go through an extensive process which included documenting the change, documenting what could go wrong, and documenting how to back out if it did go wrong. The proposed change was assessed by a change management committee and it was only implemented if the committee approved.  This applied to even the smallest of changes like fixing a faulty database record, moving a bit of equipment in the data centre, etc.

We had a lot of trouble when Microsoft started pushing out Windows updates automatically.  These hadn't been through our system and we couldn't trust them.  Just before I left we compromised by delaying automatic updates by a couple of weeks so we could see if they caused anybody else problems and only then would we allow the changes to go through.

None of the hospitals in WA had any trouble so my guess is that they are still running the change management system we set up.  Although, then again, maybe they have not installed CrowdStrike.

The companies affected by this outage would do well to adopt a similar system.  Although I guess that if everyone did it then everyone would be waiting on everyone else  

Geoff
Geoff Graham - http://geoffg.net
 
phil99

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Joined: 11/02/2018
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Posts: 2135
Posted: 12:41am 20 Jul 2024
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  Quote  Although I guess that if everyone did it then everyone would be waiting on everyone else
Yes, however the "everyone else" should have been a wide array of test systems at CrowdStrike to verify stability before release.

Also the release should be staged, rather than the whole world at once. Then the release could be halted before too much damage is done if a bug does get through the testing.
 
LeoNicolas

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Posted: 12:59am 20 Jul 2024
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This video explains a little about what happened.

https://www.youtube.com/watch?v=pCxvyIx922A&pp=wgIGCgQQAhgB
 
Rickard5

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Posted: 02:37am 20 Jul 2024
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When I First started a Professional Life in Tech , it was the end of the MainFrame Dinosaur Days. Back in the Caveman, Cro-Magnum days, that EVERYBODY respected I.T.! It was a glorious time, on the planet earth! Back when we TOLD the MBAs What they could and Couldn't Do. Now we live in a world where there MBAs just make up Stuff and think the laws of Physics will bend to their will. On those days any Changes or upgrades were Thoroughly  tested and evaluated before going in to production! now these Nose Pickers will just install anything, because it'a patch Tuesday "What do you want to Break today"!
I may be Vulgar, but , while I'm poor, I'm Industrious, Honest,  and trustworthy! I Know my Place
 
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