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Chrisk

Senior Member

Joined: 21/12/2014
Location: Australia
Posts: 121

Posted: 10:02am 11 Aug 2024

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Hi Guys
I thinks I got scammed by this site.

The price is cheap so I should have known better.
I purchased EaseUS data recovery software from this site.

First of all they do not state anywhere that there is a limit of the number of Gig that can be converted, yet when I ran the program I am told 0.5G.

Not that that matters as the program does absolutely nothing of any value.
A few MPG and WMV files. Which I don't recall having on my hard drive.

I tried to contact them via email but got the usual

Your message wasn't delivered to +help@kinguin.net because the address couldn't be found or is unable to receive email.

Just thought I would let you guys know to avoid being done like me.

Chris K

bigmik

Guru

Joined: 20/06/2011
Location: Australia
Posts: 2914

Posted: 12:24pm 11 Aug 2024

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Hi Chris,

I don’t know anything about that program but I have purchased keys from Kinguin many times in the past with no issue.

Go to the site for the Easus data recovery and see what they state in their specs. If it is not what you got I would be pursuing with the Kinguin site or the seller you bought it off to rectify your problem. There must be a contact email or form somewhere.

Regards,

Mick

Mick's uMite Stuff can be found >>> HERE (Kindly hosted by Dontronics) <<<

palcal

Guru

Joined: 12/10/2011
Location: Australia
Posts: 1873

Posted: 08:55pm 11 Aug 2024

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I just Googled "Kinguin", I certainly wouldn't buy from them.

"It is better to be ignorant and ask a stupid question than to be plain Stupid and not ask at all"

CaptainBoing

Guru

Joined: 07/09/2016
Location: United Kingdom
Posts: 2075

Posted: 09:40pm 11 Aug 2024

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anything with its own reddit thread is to be regarded very closely...

https://www.reddit.com/r/Kinguin/?rdt=54517

and

https://www.reddit.com/r/pcgaming/comments...never_ever_buy_from_kinguin
Edited 2024-08-12 07:44 by CaptainBoing

Chrisk

Senior Member

Joined: 21/12/2014
Location: Australia
Posts: 121

Posted: 06:14am 15 Aug 2024

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Hi again

I had a look at the email link for the seller again and realised the link had a "+" before the word help. Deleted the plus sign and was able to get through to them.
Not very clever checking on their part. Or maybe they don't want to help?

They have been in touch with request for screenshots.
I will wait for their reply.

Still haven't been able to recover data. Annoying.

Thanks guys for the info.

Chris K

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